Independent expertise

Independent investigation of damage, cause and repair

Damage investigation can establish what is visible, which causes are technically plausible, the extent of the damage and which repairs may be appropriate. Insurance coverage and legal liability are separate questions unless expressly part of a commissioned specialist assessment.

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Information to collect

Describe when the damage appeared, the affected areas, any urgent measures, earlier work and available photographs. Include the insurer and claim reference if relevant.

Choosing a method

A document review may answer some questions; concealed defects, moisture or structural issues may require a site visit, measurements or specialist input. The proposal sets out the scope and limitations.

Parties and evidence

Identify the owner, contractor, insurer and other involved parties so independence and the appropriate opportunity for input can be assessed.

Frequently asked question

Can the expert promise that an insurer will reimburse the investigation?

No. Coverage and reimbursement depend on the policy and the insurer's decision.

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